Rate-sheet: Hourly service cost from SoftwareIDM

Valid: 2018-Q2, Q3

Standard Rate: $600

SoftwareIDM Services are available at $600/£435/hr. If travel is required, costs are actual costs plus 10% administrative fee. 

Knowledge Package Discount Rate: $450

Customers who subscribe to a Knowledge Package for Identity Panel or a Knowledge Package for MIM DevTest, receive a low hourly rate for the respective product. For these subscribers, SoftwareIDM Services are available at $450/£325/hr.

SoftwareIDM Operational Support for MIM: $300

Customers that own a SoftwareIDM Operational Support plan receive consulting and support hours performed from the SoftwareIDM offices at $300/£215/hr. 

SoftwareIDM Operational Support for Identity Panel: $150

Customers that own a OneDesign for Identity Panel subscription or are using Identity Panel Azure Marketplace Edition with an Operational Support plan receive report writing and Identity Panel configuration services at a token rate of $150/£113/hr. 

Billing is charged in 15 minute increments

Consulting and support is performed from a per-purchased pool of hours

This document was audited: April 5, 2018