Standard Rate: $600
SoftwareIDM Services are available at $600/£435/hr. If travel is required, costs are actual costs plus 10% administrative fee.
Knowledge Package Discount Rate: $450
Customers who subscribe to a Knowledge Package for Identity Panel or a Knowledge Package for MIM DevTest, receive a low hourly rate for the respective product. For these subscribers, SoftwareIDM Services are available at $450/£325/hr.
SoftwareIDM Operational Support for MIM: $300
Customers that own a SoftwareIDM Operational Support plan receive consulting and support hours performed from the SoftwareIDM offices at $300/£215/hr.
SoftwareIDM Operational Support for Identity Panel: $150
Customers that own a OneDesign for Identity Panel subscription or are using Identity Panel Azure Marketplace Edition with an Operational Support plan receive report writing and Identity Panel configuration services at a token rate of $150/£113/hr.
Billing is charged in 15 minute increments
Consulting and support is performed from a per-purchased pool of hours
Audited: April 5, 2018