Click here for the course description: T711
Regus - Cardiff Gate Business Park
Cardiff, CF23 8RU, UK
Your instructor, Peter Sidebotham, MCPD
Agenda - Thursday - May 16
Regus WiFi Day Code: 91513064
11:30AM - Session 1 - Tour of Service Panel.
- Overview of benefits and features
- How Service Panel relates to Identity Panel
- Integration with MIM Portal and MIM Sync
- Integration with ServiceNow
- Hosting and High Availability – SaaS and On-Premise
12:15PM Lunch - Sandwiches and crisps
Session 2 - Customer cases. How customers are using Service Panel in the real-world.
Customer cases and popular use cases will be explored.
- Employee directory
- Photo opt-out
- Code Red!
- Updating contact information
- Account Creation
- Changing email domains
- Azure B2C
1:30PM - End